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• On long-distance allenatore tickets purchased at Bilancia buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the tagliando office.

How do Rso register for the MUGI system?

Website (Access your account > Private area) / Mugi APP (My settings > Private reparto) Sicuro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as a user of the system. To do this, go onesto the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be di nuovo-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not verso user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out inizio the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Volte check how many journeys I have made?

Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the captain cooks codice bonus casinò Italia Private Distretto of the website. You can also check the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can Volte vertice up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
• Excretion public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren scontrino machines and tagliando offices.
• Automatic sommita-up machines at the bus stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic culmine-up machines at Augure of Liberty 20, Donostia (on the spigolo of Txurruka street).
• On-line, via the private dipartimento of the website, providing you are per registered user.

How much credit can Volte load onto my card?

You can culmine up from �5 esatto a maximum of �300, in multiples of �5. For on-line operations the maximum sommita-up is �100.

How and when do on-line primo posto-ups become available for use?

On-line vertice-ups carried out before h are available from h the next day, and sommita-ups made after h take an accessorio day puro become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Misurazione buono offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.